| |  | | | | | | Hi, | | | | As the New Year approaches, we have something new for you too. Introducing the Credit Wallet and Booking Credit, making your car rental experience smoother than ever before. | | | | | | | | | | Now, cancellation is FREE! | | | | | | |  | | | | | Stay flexible with Free Cancellation | | | | Have your travel plans changed? Now cancel your booking for free up to 48 hours before the start of your car rental! Just top up your Credit Wallet and use Booking Credit for future bookings right away without waiting for a refund. And no more cancellation fees! | | | | | | | |  | | | | | Your Booking Credit: | | | | |  | | | Lets you use your funds immediately | | | | | | | | | Speeds up the booking process | | | | | | | | | Fixes the amount in a particular currency | | | | | | | | | Can be used for multiple bookings | | | | | | | | | | | | | | | | | | | How does it work? | | | | 1 sign in to your User Profile or register using the email specified during the booking process to create it. Online cancellation will be available in the Bookings section of your User Profile. | | | | 2 Cancel your current booking in your User Profile. When canceling, choose to top up your Credit Wallet to save the amount paid. | | | | 3 To use your Booking Credit, you will need to make a new booking. Stay signed in and proceed to the payment step, then select 'Credit wallet' on the left. Click 'Apply' and your Booking Credit will automatically be withdrawn from the payment. | | | | 4 Please note that Booking Credit is only applicable for the prepayment amount and cannot be used to pay for other fees, for example 'local taxes', relating to other car rental services. | | | | 5 The amount you paid for your booking with your Credit Wallet can only be refunded back to your Credit Wallet in case of cancellation. | | | | 6 Booking canceled less than 48 hours before the start of the car rental cannot be credited or refunded. Add Cancel Protection so you can cancel your booking for free up to 1 hour before pick-up! | | | | | | | | | |  | | You still have the option to withdraw the funds to your original payment method. Please note that in this case you will be charged a €60 Resource Subscription Fee and depending on your bank, it will take a few weeks for the funds to arrive. | | | | | | | | | | Find great car rental offers | | | | | | | | | | | | | | | | | | | | |  | | | | | |  | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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